Refund Policy
Last updated: September 2026
Eligible refunds
Refunds apply to cancellations made in line with our Cancellation Policy, duplicate payments, or bookings where a confirmed service could not be delivered due to an error on our end.
Processing time
Approved refunds are processed within 7–10 working days to the original payment method. Bank processing times beyond this window are outside our control.
Non-refundable components
Visa fees once submitted to the relevant embassy/consulate, and airline tickets booked under non-refundable fare classes, are excluded from refunds regardless of cancellation timing.
How to request a refund
Write to enquiry.thetravelkart@gmail.com with your booking reference and the reason for the refund request. Our team will confirm the eligible amount in writing before processing.